ck345 Terms and Conditions

Acknowledgement of Agreement

These terms and conditions ("Terms") form a legally binding agreement between the ck345 platform ("Site", "we", "us") and you ("User", "Member"). By visiting our website, creating an account, or using any of our services, you fully agree to these Terms.

If you do not agree with any part of these Terms, please refrain from using our platform.

Age Requirement

ck345 services are available only to individuals aged 21 and above. By registering an account, you confirm that you are at least 21 years old. We may request identity documents to verify your age at any time. Providing false information will result in immediate account closure and deposited funds may be forfeited.

Changes to Terms

ck345 reserves the right to amend these Terms at any time, with or without prior notice. Continued use of the platform after updated Terms are published will be taken as your acceptance of the new Terms. You are therefore advised to review this page regularly.

Eligibility to Register

To open an account at ck345, the following conditions must be met:

• You must be at least 21 years old.
• You must provide accurate and truthful personal information.
• You must have a valid and active mobile number and email address.
• Each person may open only one account.
• Opening an account in another person's name or identity is strictly prohibited.

Account Security

It is your responsibility to keep your account password and login details completely confidential. ck345 will not be liable if you share your login details with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

Account Verification (KYC)

To ensure financial security, ck345 may request identity verification documents at any time, which may include:

• National ID card (NID) or passport.
• Mobile banking account details (bKash, Nagad, Rocket).
• Proof of residence (utility bill or bank statement).

Withdrawals may be held until verification is complete.

Account Closure and Suspension

ck345 reserves the right to close or suspend an account without prior notice in the following circumstances:

• If registration was completed using false information.
• If fraudulent or deceptive activity is detected.
• If evidence of multiple accounts is found.
• If bonus abuse or system manipulation is attempted.
• If applicable laws or regulations are violated.

Deposit Terms

The following applies when making a deposit at ck345:

• Minimum deposit amount: ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made only from a mobile banking account registered in the account holder's own name.
• Deposits via third parties are not accepted.
• Deposits are generally credited to your balance instantly.

Withdrawal Terms

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳500.
• Withdrawals generally take between 30 minutes and 3 hours to complete.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Large withdrawals may be delayed if KYC verification is not complete.
• ck345 reserves the right to suspend withdrawals in cases of suspicious activity.

Transaction Responsibility

The user is solely responsible for the accuracy of their transactions. ck345 is not liable for funds sent with incorrect details or to the wrong account number. For any transaction-related matter, please contact our 24/7 live chat support.

Welcome Bonus Terms

ck345 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• The combined bonus and deposit amount must complete a 10x wagering requirement.
• Wagering must be completed within the specified time limit after receiving the bonus.
• The bonus applies to the first deposit only and can be used once.
• Bonus funds cannot be withdrawn until the wagering requirement is met.

VIP Cashback Program

ck345's VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Tier advancement depends on continued activity and playing patterns. ck345 may change the VIP program terms at any time.

Bonus Abuse is Prohibited

The following activities will be considered bonus abuse and may result in account closure:

• Claiming bonuses using multiple accounts.
• Placing bets with guaranteed outcomes (arbitrage betting).
• Using fraudulent methods to meet bonus requirements.
• Attempting to exploit bonus benefits as a group or in an organized manner.

Changes to Promotions

ck345 reserves the right to change, suspend, or cancel any promotion, bonus, or special offer at any time. For the latest information on ongoing bonuses, please visit the promotions page on the site.

Fair Play Policy

ck345 is committed to ensuring a fair and transparent gaming environment. All games on our platform operate using certified Random Number Generator (RNG) technology, which guarantees completely unbiased outcomes.

Prohibited Activities

The following activities are strictly prohibited:

• Operating games using software, bots, or automated methods.
• Attempting to hack or intrude into game systems or software.
• Unauthorized access to another user's account.
• Exploiting technical errors on the platform.
• Using the platform for money laundering or illegal financial activity.
• Using the platform for the purpose of financing terrorism or criminal activity.
• Threatening, harassing, or behaving abusively toward other members.

Action Against Fraud

If any of the prohibited activities listed above are detected, ck345 will immediately and permanently close the account and forfeit all associated balances. The matter may be reported to the relevant authorities if necessary.

Ownership

All content on the ck345 platform, including logos, designs, text, graphics, software, and code, is the exclusive property of ck345 and is protected by copyright law. Reproducing, distributing, or using any part of this content for commercial purposes without written permission is strictly prohibited.

Third-Party Licenses

Our platform features games from a number of reputable game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. These games are operated under the respective provider's license and their own terms and conditions apply.

Data Collection and Use

ck345 collects and stores users' personal information, which is used for the operation and improvement of our services. Full details of how your information is collected, used, and kept secure can be found on our Privacy Policy page.

SSL Encryption

All your transactions and personal information are secured through SSL (Secure Socket Layer) encryption technology. Your information is not sold or shared with third parties without authorization, except where required by legal obligation.

Service Continuity

ck345 always strives to provide uninterrupted service. However, the service may be temporarily disrupted due to technical issues, maintenance, or other reasons. ck345 is not liable for any loss arising from such disruptions.

Game Outcomes

All game outcomes are entirely random and no specific outcome can be guaranteed. There is a risk of financial loss in gambling. You use this platform at your own decision and at your own risk.

Limitation of Compensation

In any circumstances, ck345's liability is limited to the actual amount of funds held in your account. ck345 will not provide compensation for indirect losses, loss of profit, or incidental damages.

Commitment to Responsible Gaming

ck345 believes that gambling is a form of entertainment, but it can become addictive. We encourage our members to play responsibly and provide support in this regard.

• Set deposit limits and stick to them.
• Use the self-exclusion feature if you find it difficult to stay in control.
• Do not treat gambling as a source of income.
• If you are having problems, contact our support team.

For more information, please visit our Responsible Gaming page.

Protection of Minors

We are firmly committed to preventing minors from gambling. If you are aware that a minor is using our platform, please contact us immediately at [email protected].

Complaints Process

For any complaint or dispute, please contact our customer support team first. We always try to resolve the matter through direct and friendly discussion. After receiving a complaint, we generally aim to resolve it within business days.

• Via live chat: available 24/7.
• By email: [email protected]

Right to Final Decision

In the event of any dispute, the decision of ck345 management will be considered final. However, we always evaluate every matter with fairness and transparency.

Entire Agreement

These terms and conditions constitute the entire agreement between ck345 and the user and replace any prior oral or written understandings. Even if any condition is found to be ineffective or declared void, all other terms and conditions will remain fully in effect.

Get in Touch With Us

If you have any questions or concerns about these terms, please contact us:

• 24/7 Live Chat — from any page on the site.
• Email: [email protected]

Our Bengali-speaking support team is ready to serve you seven days a week, twenty-four hours a day.