ck345 Privacy Policy
Your personal information is completely safe with us. Find out in detail how ck345 collects, uses, and protects your data.
ck345 ("we", "us", or "platform") places the highest importance on the privacy of its users ("you" or "member"). This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and how we keep it secure.
By using ck345's website and services, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our services.
What Information We Collect
ck345 may collect the following types of information:
1.1 Personal Identity Information
- Full name and date of birth
- Valid email address
- National ID card or passport number (where applicable)
- Residential address
- Occupation and income information (to ensure responsible gaming)
1.2 Financial Information
- bKash, Nagad, or Rocket account number (for deposits and withdrawals)
- Transaction history and amounts
- Date and time of deposits and withdrawals
1.3 Technical and Usage Information
- IP address and device type
- Browser and operating system version
- Duration and frequency of site visits
- Information obtained from cookies and similar tracking technologies
- Game play history and preferences
Purpose of Data Collection
ck345 collects and processes your information for the following lawful purposes:
2.1 Account Management
Information is collected to create, verify, and manage accounts for new members. Proper identity verification helps keep our platform free from fraud.
2.2 Transaction Processing
Financial information is used to complete your deposits and withdrawals safely and quickly. The minimum deposit is ৳100 and withdrawals apply from ৳500.
2.3 Customer Support
Our 24/7 live chat support team may use your information to resolve issues and answer your questions.
2.4 Responsible Gaming
By analyzing play patterns, we ensure that users are playing in a healthy and controlled manner. Support is provided if excessive play tendencies are detected.
2.5 Fraud Prevention and Security
Information is used to prevent unauthorized account access, money laundering, and other illegal activities.
2.6 Service Improvement
Analytical data is used to improve the user experience and add new features.
Data Storage and Security
ck345 uses industry-standard SSL encryption technology to keep your information secure. All data stored on our servers is kept in encrypted form and is protected from unauthorized access.
We follow the security measures below:
- TLS/SSL encryption is applied to all communications
- Sensitive data (passwords, financial data) is stored in hashed or encrypted form
- Only authorized staff can access your information
- Regular security audits and updates are conducted
- In the event of a data breach, we will notify affected users as soon as possible
Data is retained only for as long as necessary to fulfill its purpose and meet legal obligations, after which it is securely deleted.
Sharing Information with Third Parties
ck345 never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with bKash, Nagad, and Rocket to complete your transactions. This information is used solely for transaction purposes.
4.2 Game Software Providers
The minimum necessary information may be shared with recognized game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others to ensure fair gameplay.
4.3 Legal Obligations
Information may be provided as required to comply with a valid directive from a legal authority or a court order.
4.4 Fraud Prevention Agencies
We may cooperate with recognized security agencies to prevent money laundering and fraud.
Cookies and Tracking Technology
ck345 uses cookies to ensure the website functions properly and to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Necessary for login sessions and security — these cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, settings, etc.).
- Analytical Cookies: For monitoring and improving site performance.
You can control cookies by changing your browser settings. However, disabling essential cookies may affect the functionality of the site.
Your Rights and Controls
As a user of ck345, you have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request that incorrect or incomplete information be corrected.
- Right to Erasure: In certain circumstances, you can request that your data be deleted.
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Opt Out of Marketing: You can unsubscribe from promotional emails at any time.
To exercise these rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
ck345 is an adult platform for users aged 21 and above only. We do not knowingly collect any information from minors.
Age is verified at the time of account registration. If information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed.
Changes to the Policy
ck345 reserves the right to update this Privacy Policy from time to time due to service improvements, legal changes, or other reasons.
If any significant changes are made, we will post a notice on the website and inform you via your registered email. Continued use of the service after changes means you have accepted the updated policy.
Therefore, it is recommended that you visit this page regularly to stay informed about the latest policy.
International Data Transfers
ck345's servers and systems may be located in various countries. When data is processed, it may be transferred to another country. In such cases, we ensure that applicable international data protection standards are properly observed.
All our third-party service providers (payment processors, game providers) are contractually bound to comply with international standards for data protection.
Contact and Complaints
If you have any questions or complaints about this Privacy Policy, please contact us:
It is recommended to read this Privacy Policy together with our Terms and Conditions and Responsible Gaming policy.